Tag Archives: Phone Scam

Getting Revenge on Scammers

Answer bot deters scammers

Legitimate businesses have used automated telephone systems for many years. Techs designed the systems to reduce or eliminate the need for human operators and tech support personnel. Many websites feature systems in the form of conversational bots, i.e., robots or “bots” that answer questions based on keywords and phrases. For example, if you log on to Microsoft and ask a question about making your computer faster, the bot will give you a list of links to follow that may answer your question. Businesses use it as a time saving device. One report shows that these bots can answer 29% of a customer’s questions, saving 44% of time that would be otherwise used with live support.

Calling Systems

Automated phone systems are a part of every day life. They are used when you call a company for information so that you are directed to the right department. They can be annoying for the caller but in other ways, efficient. Another automated system that is popular is the ability to block or blacklist certain phone numbers that call unsuspecting people. Most apps blacklist phone numbers based on the number of people they call. If a phone number is used to call 1000 people, it is obviously a robocaller and, therefore, should be blocked. These systems tend to be relatively effective.

Telemarketers and Scammers

Telemarketers and scammers waste our time and, in most cases, want to get our hard-earned money. You can download apps that will help you to trace unknown callers on your iPhone to ensure the caller is legitimate and will also block calls and texts. Users love the apps because they save time and prevent annoying people from calling. However, there is a new trend that takes it one step further. Robokiller has introduced a feature on their platform known as Answer Bot. Not only does it block unwanted calls, it plays a pre-recorded message to keep scammers and telemarketers on the phone.

Getting Revenge with Bots

We’ve all wanted to get revenge on scammers at one time or another. We learn to avoid saying “yes” and other things that can get us into trouble, but scammers are clever and relentless. Answer Bot blocks unwanted calls and allows users to play a pre-recorded message for the person being blocked. For example, a scammer calls your phone. Answer Bot blocks the number, so you are not disturbed. While you go on about your day, the scammer hears a recorded message that sounds like a regular conversation. The caller is engaged in the conversation, thereby wasting his or her time.

The Result

Many scammers and telemarketers are not permitted to hang up on a potential target, so they are forced to stay on the line. Robokiller reports that Answer Bot has prevented the scammers from making approximately 300 calls; the longest call recorded to date lasted 45 minutes.

What’s better than reducing or eliminating unwanted calls? The knowledge that you’ve had just a little bit of sweet revenge.

 

 

 

Law Enforcement Phone Scams

Police Scams

Police officers warrant respect and obedience. Parents teach children to respect and obey the police. When a police officer calls and asks for a donation or informs you of an outstanding warrant, the impulse to comply is immediate. Unfortunately, the person calling may not be a member of law enforcement. The scammers posing as police, call and prey upon the victim’s fear. There are three common scams relating to law enforcement:

Bench Warrants

A bench warrant is a “go to jail, do not pass go” document. If you have a warrant against you, police will arrive at your door and cart you off to jail. The police do not call. Have you ever seen a cop show where the police ring up a dangerous felon?

Typically, the caller will order you to purchase a pre-paid card or arrange to send money via Western Union or MoneyGram. Don’t do it! If you suspect the call may be legitimate, call your local police station immediately.

Relative in Jail

Another common scam is the relative in jail scam. Senior citizens are usually the targets of this scam. The caller pretends to be a family member, saying he is in jail. The caller says a bondsman will be calling shortly. The target is expected to give out credit card information or to send money through Western Union or using a pre-paid card.

This is a scam. Like the kidnapping scheme, the target is not offered any proof that the story is true. The scammer plays upon the target’s fear that a family member is in distress. If you receive such a call, find out the name of the jail and call it directly. If a bondsman is required, meet him at his office or the jail.

Police Charity

Citizens may receive an annual phone call asking for donations to the policeman’s ball or to support the Fraternal Order of Police. Police do solicit funds for these and other charities, but will not ask for a credit card or wire transfer over the phone. If you receive this call, do your research and contact the organization directly for verification.

Detecting a Law Enforcement Phone Scam

It may be difficult to identify a false request asking for money, although it is not impossible. Scammers often use fake identities and use a spoofed caller ID to hide their real phone numbers. Scammers may be able to tap into phone numbers used by police to appear legitimate.

Ask for more information

If the caller asks for a donation, ask questions. Ask the representative for information about the organization. Callers should supply their full names and the organization’s legal name and address. You can require the caller to explain how donations are allocated. If the caller states that the request is coming from a specific chapter or precinct, call that location to verify before opening your wallet. Scammers faced with questions may be unable to give an answer, get defensive and hang up. You can also use an iPhone app to do a reverse look up a phone number to check if it’s related to scams.