Connecting with your Customer Community…

…can generate 64% more revenue and make your programs more profitable.
(Harvard Business Review, 2006)

Clients

Our clients have one thing in common: they want more results out of their digital investments. Sequentia Environics helps companies optimize their digital communications channels to build customer relationships. Whether your goals are leads, strategic content, customer insight, revenue, or stronger relationships with key stakeholders or customer communities, our programs deliver — we commit to it.

Learn more about our programs for B2B (lead generation, strategic content and WOM stakeholder communities) and B2C (multichannel, results-focused customer communities, needs-based content, WOM-driven social programs).

Here's what a selection of our programs have delivered:

Bell CanadaCustomer-focused strategic content and lead generation leading to multimillion dollar results for Canada's leading provider of information and communication technology solutions.

TAB ProductsCustomer-focused strategic content and lead generation for global records management company. TAB Products Inc. drove a 900% increase in leads, and an ROI of 1200% under 2 years, and went from 50 online leads a month to over 1000 in two years.

FusepointStratetic content, search-based engagement and lead generation for a leading provider of managed IT solutions.

AutodeskHelped Autodesk optimize their community properties for maximum audience engagement, interaction and lead generation.

CanadaHelpsStrategically refreshed CanadaHelps' online presence and online communications, resulting in year over year donation increase of 20% and deeper engagement with its key constituents.

Northern ReflectionsRestructured its online customer communications program and refocused content to match company priorities and audience interests, resulting in an increase in online sales by 64% for the fashion retailer and a 25% engagement rate in its 250,000 member community.

Philips CanadaHelped Philips launch a new home theatre product entrant and engage its Canadian online audience at the same time, resulting in over 2000 community-delivered perceptions of Philips, over 5000 content subscribers, and demographic information on online audience.

Restylane/MedicisDeveloped strategy, design and moderated and managed community of women making the decision about cosmetic maintenance. Over 50,000 Canadian women visited the site in its first 3 weeks, driven primarily by a structured shared digital content word of mouth program.